We provide Free Worldwide Shipping for Alessi orders. There is no shipping charge at checkout for standard delivery to eligible shipping destinations worldwide.

• Shipping service: Free Worldwide Shipping
• Shipping destinations: Worldwide
• Shipping rate: Free

Orders are processed within 1–3 days after your order is placed and payment is confirmed.

During processing, we review order details, prepare the items for shipment, and confirm that the package is ready to move into delivery.

Estimated delivery time is 2–5 days after the order has been shipped.

Delivery timing may vary depending on destination, shipment volume, local delivery conditions, weather, or other events outside normal transit flow.

Once your order has shipped, tracking information is typically updated within 1–3 days after shipment.

If tracking does not update immediately, please allow time for the package to be scanned into the delivery network. Tracking activity may appear after the carrier or delivery partner completes its first scan.

Customs duties, import taxes, brokerage fees, and other government charges are included in our Free Worldwide Shipping service.

If any such fees occur, they will be covered by us. Customers are not responsible for paying customs duties, import taxes, brokerage fees, or other government charges for shipments covered by our Free Worldwide Shipping service.

Please check your shipping address carefully before placing your order. If you notice that your address is wrong or incomplete, contact us as soon as possible at [email protected].

We will do our best to help before the order ships. Once a package is already in transit, address changes may not always be possible.

If your package appears lost, delayed, or damaged in transit, please contact us with your order number, tracking details, and a brief description of the issue.

• For delayed shipments, we can help review available tracking information.
• For lost shipments, we may request additional details so the issue can be reviewed properly.
• For damaged packages, please include clear photos of the packaging and the item, if available.

When contacting us about shipping, please include your full name, order number, email address used at checkout, and any tracking information you have received.

These details help us review your shipment more efficiently and respond with the most useful information.